We understand that when things go wrong with an app or platform, it can be super frustrating! One solution to fix common issues is by clearing your cache. So, we put together this handy blog to give you a quick how-to for clearing the cache on your device.
Clearing your cache is very similar to turning your computer off and on again when it freezes. Sometimes, your browser or device can become stuck when processing a request. Clearing your cache resets this, and allows your device to process the request again. Therefore, this is a common solution for some performance issues that our users face.
2. Go to the Apps Menu
3. Choose ‘Qmee’ as the application you want to clear the app data for
5. Select it & move to the Storage Tab
6. Click ‘Clear cache’
Currently, on iOS devices, you can’t clear the cached data for Qmee. However, the next best way to reboot your app is by deleting the app and redownloading it. This should clear the issue, and also mean you have the latest version of Qmee installed, which can also mean performance improvements!